Designing B2B
AI experiences
people can trust.

A Product Designer focused on enterprise CRM and agentic AI — turning ambiguous, systems-level problems into calm, legible product surfaces.

How I think about product design

Enterprise software is where most people spend their working hours — and most of it is hostile, cluttered, or quietly indifferent. My job is the opposite: to make the system legible, earn trust in the interface, and leave room for the human on the other side of it.

Principle 01

Transparency is the product

Especially with AI. Every agent action should leave a trace a human can review, override, or learn from.

Principle 02

Design the handoff, not the hero moment

The interesting surface isn't the AI doing its job — it's the moment it hands off to a person. That's where trust is built or lost.

Principle 03

Numbers are the brief

Response time, adoption, ticket volume — these aren't vanity metrics, they are the actual design spec.

Principle 04

Systems over screens

I work on the underlying model — objects, states, permissions, edge cases — before I touch a pixel.

Awards, publications and the occasional podium.

A handful of international design competitions and peer-reviewed robotics UX research along the way. I only list things I can speak to with specifics.

2nd

Ideothon

Hiroshima Research Institute

Japan

3rd

UI/UX Designathon

McMaster University

Canada

Published

Robotics UX Research

ICETM & IEEE T4E

Conference

Winner

2× International Design Comps

IIT Hyderabad M.Des

India

6th

Robotics Challenge

e-Yantra · IIT Bombay

India

Award

Outstanding Project

ISA

Mumbai

Let's work together

Have a product worth making legible?

I'm open to Sr. Product Designer roles in SaaS, AI and B2B companies. Fastest way to reach me is email — or grab the resume.

© 2026 Rucmenya Bessariya — All rights reserved

Designed and built by Rucmenya · 2026