Designing B2BAI experiencespeople can trust.
A Product Designer focused on enterprise CRM and agentic AI — turning ambiguous, systems-level problems into calm, legible product surfaces.
Four projects. One intent: make the complex legible.
Problem space, design decisions, and outcomes — measured.
Tekion Corp. · 2025 · Lead Product Designer
Sales AI Agent
Designing the AI-first CRM for automotive retail
<1 min— First response time
Tekion Corp. · 2024 · Product Designer · D-1
Self-Service Financial Portal
Giving dealerships control of invoices, payments & credit
148+— Dealerships onboarded
Tekion Corp. · 2024 · Product Designer
Scalable Table Filters
A filter system adopted across CRM, Service, Parts & Accounting
20+— Tables adopted
GE Digital · 2022 · UX/UI Design Intern
SPEC Borescope · AI Defect Intel
AI-assisted turbine defect comparison and tracking system
On-site— Field research
How I think about product design
Enterprise software is where most people spend their working hours — and most of it is hostile, cluttered, or quietly indifferent. My job is the opposite: to make the system legible, earn trust in the interface, and leave room for the human on the other side of it.
Principle 01
Transparency is the product
Especially with AI. Every agent action should leave a trace a human can review, override, or learn from.
Principle 02
Design the handoff, not the hero moment
The interesting surface isn't the AI doing its job — it's the moment it hands off to a person. That's where trust is built or lost.
Principle 03
Numbers are the brief
Response time, adoption, ticket volume — these aren't vanity metrics, they are the actual design spec.
Principle 04
Systems over screens
I work on the underlying model — objects, states, permissions, edge cases — before I touch a pixel.
03 · Experience
Five years of shipping enterprise software that actually gets used.
Work
Tekion Corp.
Bengaluru, India
Product Designer
APR 2025 — PRESENT
- •
Led end-to-end design of Tekion's Sales AI ecosystem — Sales AI Agent, Sales Dashboard 2.0, Lead Snapshot, Agent Studio.
- •
Established the agentic design language and human↔AI taxonomy of four agent states (Yet to Contact / AI Engaged / Routed / Paused).
- •
Cut lead first-response from 5+ min to <1 min; 60%+ of appointments now booked by the agent.
Associate Product Designer
JUL 2023 — MAR 2025
- •
Led 0-to-1 design of the Self-Service Financial Portal, adopted by 148+ Asbury dealerships.
- •
Partnered with Design Ops to build the component library; redesigned Tekion's scalable table filters (20+ tables, −31.7% tickets).
GE Digital
Bengaluru, India
UX/UI Design Intern
MAY 2022 — JUL 2022
- •
Designed AI image-comparison for SPEC Borescope — turbine defect categorisation + predictive reports.
- •
Conducted field research at GE Labs and client power plants to uncover workflow-vs-tool mismatches.
IIT Bombay · e-Yantra
Mumbai, India
Sr. Project Technical Assistant
NOV 2016 — JUN 2021
- •
Sole designer for Krishi Yantra — IoT-driven real-time produce listings across 20+ SKUs.
- •
Designed gamified robotics modules reaching 1,600+ students across 400+ teams; contributed to 2 peer-reviewed publications.
Education
IIT Hyderabad
M.Des · Master of Design
2021 — 2023
GPA 9.21 · Winner, 2 International design competitions
GGSIPU, New Delhi
B.Tech · Bachelor of Technology
2012 — 2016
Outstanding Project Award, ISA Mumbai
Toolkit
04 · Recognition
Awards, publications and the occasional podium.
A handful of international design competitions and peer-reviewed robotics UX research along the way. I only list things I can speak to with specifics.
2nd
Ideothon
Hiroshima Research Institute
Japan
3rd
UI/UX Designathon
McMaster University
Canada
Published
Robotics UX Research
ICETM & IEEE T4E
Conference
Winner
2× International Design Comps
IIT Hyderabad M.Des
India
6th
Robotics Challenge
e-Yantra · IIT Bombay
India
Award
Outstanding Project
ISA
Mumbai